ROCK UTILITY TRAY FOR LANDSCAPE CART

I wish i could be writing a review regarding the quality of this product and what my personal experience using it was. However this product does not qualify for free fright shipping. This is very unclear on the website. The product page says must ship common carrier ok cool that really doesn't explain much or make anything clear. I assumed because it is a product that costs over $900 freight would be included. i then proceeded to checkout where i was able to select a shipping option where i selected ground $0.00 i paid for my order and went on with my day only to later to find out that i am responsible for the freight charges and was tld it is clearly stated on the website i went back to look in more detail and found the little delivery truck with a $ on it next to must ship common carrier is this websites secret little code for saying hey this doesnt qualify for freight like how am i supposed to know that this was a waste of time and a hassel for no good reason if the information could just be clearly communicated on the website this would have never occurred

Bon Tool Reply:
We’re sorry that the freight quoting portion of your order was cumbersome and a hassle. Unfortunately with the weekly changes in accessorial fees, fuel surcharges and rates in LTL shipping right now, we do not have an accurate method to nail down LTL freight quotes. If you would like to speak with someone about this order, please provide us with some contact information and we’ll have one of our CSR’s discuss with you.